Postmates is a trendy delivery service platform with a relatively long history of innovation. Initially, it helped merchants provide delivery services that could compete with big service providers. However, it evolved into a food delivery platform before getting acquired by Uber in 2020.
Today, Postmates has a big piece of the delivery pie. The platform has about 10 million active users a month. While Postmates isn't as big as some competitors, it still operates in almost 3,000 cities across the United States. It's wildly successful and can open huge doors for your restaurant business.
Ready to take the plunge and work with Postmates? Superorder can make it happen. We'll guide you through the process and take care of everything from signup to getting paid. Our goal is to help you maximize profit, reach a brand-new market of diners, and help you move into the new era of restauranteering.
Signing up and listing your restaurant with Postmates is pretty straightforward. Postmates became part of the Uber family in 2020. As a result, the logistical side of things occurs through Uber and its UberEATS platform.
First things first, you'll need to provide basic restaurant information. Visit https://merchants.ubereats.com/us/en/s/signup/.
You can also head to the official Postmates website, navigate the menu, and click on the "Add Your Restaurant" button. Doing so will bring you to the aforementioned UberEATS signup platform. Fill out the necessary data fields, and a representative from Postmates will contact you. During that conversation, you can dictate whether you want to sign up for Postmates, UberEATS, or both.
Of course, Superorder can take care of that process for you! Signing up for a delivery platform can be confusing, but our team will make it as hassle-free as possible.
Accepting orders through Postmates requires a separate tablet. It runs independently from your existing order system, allowing you to create virtual restaurants and treat the delivery side of your operations as a separate entity. Postmates includes a tablet with all the appropriate software as part of your welcome kit.
Complete the onboarding process, set the tablet up, and get things running. As always, Superorder is here to help. Not only can we set the tablet up for you, but we can modify details to work with your business. Instead of using a dedicated tablet, we can combine your orders with a consolidation app. Accept orders from multiple delivery platforms in one digital space. We'll also integrate it into your current POS system, giving you complete control of your workflow.
Train your team to accept and fulfill Postmates orders. Working with the platform can significantly increase order volume. Perfect your operations to accommodate that boost in business. That means training your kitchen staff to work quickly and more efficiently. Plan your packaging to keep food in good shape during travel, and do what you can to get orders out the door as soon as possible
Signing up with Postmates and becoming a restaurant partner is just the first step. To see success, you must treat this part of your business with great care. Delivery can generate significant profits. It's not a side hustle you want to treat as an afterthought.
A delivery stream through Postmates can help you cover fixed costs like rent, electricity, and more. The best part? You don't have to make a massive investment to do it. Delivery service utilizes your existing resources, turning what you make into pure profit.
Ensure your success by training your staff and using every tool you can to manage this side of your business. Use the software to provide excellent customer service and take your new delivery venture seriously. If you need help, turn to Superorder. We can help you manage all your online delivery accounts, making it easy to harness this potentially game-changing revenue stream
If you need any help, the team at Superorder is here for you. We can handle everything from the initial signup process to refunds and cancellations. That way, you can focus on optimizing your operations and doing what you do best.
There's no better way to reach customers than through email and mobile marketing. Millions of people order food directly through their smartphones. Whether they use a third-party delivery service or do a quick search for nearby ghost restaurants, those devices are a major touchpoint.
With mobile marketing, Superorder can reach diners when and where it matters most. Clever campaigns utilizing targeted ads, SMS, in-app notifications, geo-tagged alerts, and more can drum up interest and get people through your virtual doors.
The same goes for email marketing. Success requires ongoing engagement and contact. Superorder can encourage new and existing customers to sign up to your email list, making it easy to keep your virtual restaurant brand at the forefront of their minds. Use it to provide information about promotions, retarget previous diners, and more.
UberEats charges between 15% and 30% for delivery orders depending on which plan you pick. We can help you sign up with UberEats– please reach out to our team to get started.
You can reach out to UberEats support at restaurants@uber.com or 833-275-3287. We also take care of all your support requests so you can reach out to our team here as well.
You can reach out to our team here and we will take care of everything to sign up for UberEats from start to finish.
UberEats pays restaurants every week for the sales done in the previous week. If you’d like to learn more, please reach out to us here.
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