Transform Customer Feedback into Powerful Actions and Better Experiences
Superorder empowers restaurants to leverage feedback to increase revenue and meaningfully engage with customers.
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Elevate Your Customer Experience with Real-Time Feedback
Post-order surveys allow you to resolve issues privately while directing happy customers to leave reviews on Google and Yelp. 75% of customers check Google before ordering, and only look for restaurants with 4.5+ stars. In today’s digital age, your online reputation is more important than ever.
Text customers for feedback within one hour of their order.
Happy customers are directed to leave reviews on Google/Yelp.
Turn unhappy customers into loyal ones with private feedback forms.
Higher ratings boost your ranking on Google Maps and search engines.
Automatically Reply to All Customer Reviews
Restaurants who respond to customer reviews achieve a 20% higher reorder rate. Superorder uses AI to message your customers with personalized and unique responses to their feedback.
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Read and respond to Google, Yelp, DoorDash, Grubhub, and Uber Eats reviews on one platform.
Use AI to send personalized messages to each customer.
Setup templates to thank all customers who leave a 4-5 star review, send customers with low ratings a promo code, and more.
AI analyzes all customer feedback to give your store managers clear, actionable steps for improvement.
Streamline Your Third-Party Operations: Automate, Recover, and Reconcile
Receive instant emails, texts, and notifications based on store-level activity.
Analyze and understand the operational problems costing your business money.
Instant financial reconciliation for third-party delivery, saving dozens of hours per month.
Auto-restart offline stores to prevent revenue losses due to unintentional downtime
Trusted by Industry leaders
Partnering with Superorder has been transformative for Wow Bao. Their software solutions have allowed us to both connect with customers and manage operations more effectively and efficiently than ever before.
Superorder's Review Management has been instrumental in helping us manage our online reputation and maintain a positive customer experience. The tool's ease of use and comprehensive features allow us to stay on top of customer feedback and effectively address any concerns.
Superorder’s advanced tools for operations reporting, reducing downtime, and managing customer feedback have significantly enhanced our operational efficiency and minimized disruptions.
